Policies & FAQ

Wholesale Policies

To make things easier during this COVID world, I've lowered my total minimum to $75 for all orders.

Individual SKU minimums are as follows: 

Greeting cards: 6
Buttons: 6
Enamel Pins: 4
Sticker Sheets: 4
Art Prints: 4

Feel free to order however many over the minimum, though! Orders don't need to be in multiples of the MOQ. 

The easiest (and preferred) way is to pay at checkout via credit or debit card. However, If you prefer to wait until products are ready to be shipped, or to pay via check, please email erica@ourbackpockets.com and we can set something up.

I ask for 2-3 weeks lead time, to allow for the unpredictability of life, but will likely be able to get things sent out within the week. If you need your order by a particular time, let me know! I may be able to expedite (for no extra fee)

No. I can't accept returns at this time, unless they were damaged in shipping (in which case please contact me for replacements! - see below)

Please send a photo and description of the damage to erica@ourbackpockets.com within 30 days of receiving the product.  I will send out a replacement ASAP! 

I love the USPS.

If you are based in the United States, I'll ship your orders via USPS - priority or first class depending on the size and weight of the order (and your own preference).

If you are not based in the United States I'll probably still use USPS international, but am looking into multiple options.

If you prefer a different shipping method for whatever reason, please let me know. 

Yes! Full disclosure though: I don't have a ton of experience shipping internationally... YET. 

But we can figure something out. No question.

Sure! You can find me at erica@ourbackpockets.com.

Further info + FAQ

Excellent question! It references the practice of flagging among gay men in the 70s, but also how the small things in our lives (say, the ephemera we can stash in our back pockets) can create culture, build community, and affirm our identities. 

You can read more on the about page, or check out these blog posts I wrote about the hanky code and what the name means to me personally. 

I do have things for people who aren't specifically LGBT! But I am queer, and so most everything I do is through that lens - even if it can be used by anyone.  I also whole-heartedly believe that queer customers are still underserved in the stationery/gift industry, and that we could all benefit from being a little more explicit about diversity and inclusion.